How can we help?

Your first session is free during sign-up. After that, the monthly and yearly plans both start with a 7-day free trial, handled by the App Store. Unless you cancel at least 24 hours before the trial ends, the subscription starts automatically.

The trial is available once per Apple ID, across both plans.

Subscriptions are handled by Apple. From Yana: Profile → My subscription → Manage my subscription. Or from your iPhone:

1. Open Settings and tap your name.
2. Tap Subscriptions, then Yana.
3. Tap Cancel Subscription.

You keep access until the end of the period you've already paid for.

Sign in with the same Apple ID, then go to Profile → My subscription → Restore purchases.

Payments are collected by Apple, which also handles refunds. Request one at reportaproblem.apple.com.

No. Deleting your account doesn't cancel your Apple subscription — cancel it first with “Manage my subscription”.

Until you link your account, your journey only lives on this iPhone. Go to Profile → Save my journey and sign in with Apple to find it on another device.

In the app: Profile → Delete my account. This deletes your account and first name, your goals, your journey history and all your audio files. It's permanent.

Can't open the app anymore? Write to digest.mtl@gmail.com and we'll take care of it.

No one, publicly: nothing is ever shared or sold. To write and voice your sessions, the app sends what's needed to AI providers, only after you consent. It's all detailed in the privacy policy.

In Profile → My settings: first name, voice, reminders, background music and language (English or French).

The morning session stays open until noon, local time — it's there to start your day. After noon, you'll pick up your journey in the evening, then the next morning.

At your evening reminder time, 9 p.m. by default. You can change it in Profile → My reminders.

Each slot happens once a day: one morning, one evening. Sessions aren't regenerated — that's what makes each one belong to its day.

No. A missed day pauses your journey; it doesn't skip ahead. You pick up exactly where you left off.

Yes, up to 3 active goals. Each day, only one takes your morning and evening sessions; the others wait their turn without losing progress.

You can view your recap, extend your journey, or choose a new direction. Your history is always kept.

Your session is written and recorded when you start it, so you need an internet connection. If it fails, tap “Try again” — it resumes where it stopped, without counting as an extra session.

Still stuck? Write to us with the approximate time it happened.

Check the volume and that your iPhone isn't connected to a Bluetooth device elsewhere. Background music can be adjusted (or turned off) in Profile → Background music.

In Profile → My voice: listen to the available voices, pick one and set its speed. The change applies to your next session.

1. Open Settings → Notifications → Yana and turn on “Allow Notifications”.
2. Make sure a Focus mode isn't silencing Yana.
3. In Yana, open Profile → My reminders and check the times you picked.